MKB - Délbudai Fiók (korábbi Budapest Bank fiók) - MKB - Délbudai Fiók (korábbi Budapest Bank fiók)

Unless you are a millionaire away from time away !!!! Uncritical customer management.

Mortgage administration is under criticism. They don’t pick up the phone, they don’t respond to emails on the merits. We do not receive any information as to why the next section is not referred to, even though all documents have been submitted in full. It is appalling that due to the careless attitude of the bank, construction is slipping for several months and we are suffering hundreds of thousands of damage.

4 cashiers have 4 clerks, 1 deals with customers, another 3 harasses that one, this is my second attempt to deposit money into the account today. When I asked them why they weren’t progressing so much, the answer was that they wouldn’t be moving faster than I was looking for them. An hour and a half of our lives went by today ...... But we couldn't make it.

In an ongoing case, despite the clerk’s promise, I haven’t received any feedback in more than 4 weeks. The clerk is also unavailable via phone (corporate mobile) and email (corporate email). Minimum 10 calls, 3 emails. I think this is unacceptable from a bank.

I have never had anything to do with such catastrophic banking. The waiting time at the bank branch is huge. Afterwards, there was a total incompetence and slowness in the administration, even though I submitted only one simple credit card application. I have been waiting for 2 months now and still nothing. After several weeks, the administrator will not respond to my inquiries, and the telephone customer service will not provide a call back or a solution. It's all over.

I would especially like to highlight Dániel Kelemen, a loan specialist. Super fast and kind administration. It was quite urgent for us to transfer the loan and with our help the mortgage loan was transferred within 2 days after the conclusion of the contract. I can only recommend it to everyone with my husband because no one believed it would be referred so quickly. Thank you Dani! ?

Well, I don’t usually post opinions on social networking sites, but I do now. I do not recommend the BudapestBank Etele út branch to anyone, especially in connection with MFB loan administration. The bank made a mistake when the notary public filled in a document incorrectly, and it took 3 months from the discovery of the error for the information to reach me. I acted immediately and fixed the error. The document has been re-uploaded, but I haven't been given any substantive information for 1 month on how to proceed with the retrieval. They don't pick up the phone, I got a personal mobile number, and they don't call me back. I wrote an email, a good few, to which I get no reply. I can’t deliver to the contractor, I’m completely helpless. The explanation was that many others did the same. What they do is unacceptable, I do not recommend this account to anyone. Unfortunately, I can't switch to another account because I started here. I already regret choosing this account !!!!