Nagymama Konyhája - Duna Pláza - Nagymama Konyhája - Duna Pláza

Arrogant, phlegmatic, incompetent staff, ashamed of hospitality. They tried to guide me with the cheap trick of giving me a large kebab menu instead of my large order, which of course turned out at the checkout, and then the cashier chick asked me in a handling tone why I didn’t indicate when ordering, even though I told you clearly at the very beginning. This kind of crappy acting shouldn't be played in a "restaurant", a lot of unpretentious TV shows are better suited for this (and probably pay better compared to the forty forints).

Scandal of service..I understand that everyone can have a shitty day, but I would have taken the blond boy out of the counter according to my heart.I will go to the place, thank you loudly, as my good mother taught me.There is no return, a blond boy is standing at the counter behind and shake his head right to left that there is no ... I say what is not?! chicken, calf? None ... the answer comes..but 20 minutes and it will be..thank you for coming back.It takes 15 minutes, we go back ... boy sees, laughs, says nothing, sold it, it will be about 35 minutes. ... My questions to management are as follows: 1, If ​​once 20 minutes until the meat is ready, how can that immediately after 35? 2, Is it okay for the boy to laugh and tell me 15 minutes after the 20-minute promise that he's still 35 minutes now ?! 3, What kind of mouth do you leave a fast food restaurant when you encounter a similarly heartbreaking behavior? I know I don't have to look for the pinnacle of hospitality in a fast food restaurant in Duna Plaza, just the basic etiquette and human factors I miss today from "Your Face" with whom hundreds of people identify your business every day. I'm sorry it was such a disappointment , I would have liked to have eaten a kebab. Thank you very much for allowing me to describe my opinion.

Jerky, arrogant, uncritical staff, the server didn't pay attention to what I was asking. I told him I would ask for a veal kebab MENU (kebab, fries, soft drink) as shown on the board. There he rumbled there because he didn't understand what it meant, he started doing kebab bowls. He then stated that he could only give chicken because he was not a calf. Though it was, and it looked, it was already properly fried, it should have just been cut off on the skewer. I asked how much to wait for the calf. He poked a tooth out of it a lot. I was really fed up here, but I told him it was good, then give me chicken. Then the moment he gave it away (a minute and a half after he told me there was no calf), he spoke to his colleague, who served the next ones after me and they would have asked for a calf as well, "now he has a calf." While the staff was normal, I came here often, but from now on, thank you, never again.

The most horrible place we’ve ever had lunch. The word we had lunch is also an exaggeration because after a few bites the whole thing went into the trash the way it was. And why? “My couple ordered a broth, which was more of a broth with greasy croissants. When he spoke this, he was even handed down by the kind servers, why don't he season the soup for himself ??? "Yeah, you could actually cook it yourself there, couldn't you?" No comment. "I asked for a green pea soup, which was more goulash, so they don't have basic cooking skills in this place ... and goulash was disgustingly greasy, tasteless, lousy." "I ate two bites of rice, which was the second catch, and I saw a cockroach running on the floor !!" In the 21st century, in Hungary, on the floor of a Plaza! My brain is overwhelmed here, awful :( "Besides the disgusting place, with treating people, their inedible food is even brutally overpriced!" You don't even know how much you're going to pay, because they're calculated for you on a scale based on grams ?! WE NEVER GET HERE AGAIN! And in my opinion, this also strongly qualifies the Danube Plaza, so I am thinking of further (consumer protection) steps ...

There’s really nothing to recommend this place to anyone. It is not worth me to express my opinion in more detail. Eat elsewhere.