OTP Bank - OTP Bank

Dear OTP! We handled our affairs in the branch in Szigetszentmiklós. After a short wait, we were done in a matter of seconds with the help of Administrator Ildikó Szász. The Lady was surprisingly cordial, helpful! Thanks and thanks especially to Him and "OTP"! Best regards! Bártfai Ida ?

Unfortunately, I have never experienced a positive here. I’ve been waiting for two hours, no one can say anything, insecure expertise is frustrating. An arrogant "gentleman" can tell you to wait. Well, wait, congratulations! I would have drunk water, but there is no glass, we are waiting for that too.

After waiting 1.45 hours they say they don’t know when I’ll be in line. About 15 people left the wait there, but I was persistent. After waiting for 2 hours, I ask, who is dealing with this? They don't know, I ask, who knows? To do this, the branch manager: Sit down and wait patiently. - We don't answer the question, but we train the client who has been waiting for 2 hours. OTP Customer Management Fund. - Then I came unfinished ... Theoretical question is how much patience the customer should have over the past 2 hours ... I add my departure was confirmed by the printing stopped at the account level, so also the customer service, which of course was not revealed, but the person puts it together that if you need paper, but they can't print it, the result will be just another patient wait ... Of course, I will never cross the threshold again, I would not recommend it to anyone else ... A star is too much !!!

I have always received a very professional helpful service here. Later I can highlight Jonathan from Debrecen, who helped me very patiently and kindly.

I would like to inform the account manager here if the next time I have a problem, call the XX. Kossuth Lajos street. There, a simple clerk knows more. He would have paid me an amount that was not justified. And the style as he talked to me is to be ashamed of himself.

OTP BANK BRANCH IN SZIGETSZENTMIKLÓS Szigetszentmiklós.The path of youth17 Szilvia Fodor Senior Advisor to Retail Lending Extremely kind, courteous, helpful! I handle my case with extreme precision , solved accurately and quickly! I recommend it to everyone with a good heart!

I was in the account for the first time. I was in line within a reasonable time. I was able to handle my case on several topics, I got answers to all my questions, and I even received advice to my advantage. The young clerk was extremely prepared, doing his job quickly. Thanks to Jonathan! Previously, I "tried" the bank administration, catastrophic results and experiences in another settlement in the area (Dunaharaszti). After that, it is definitely my dog ​​to handle my affairs here at another time.

Szigetszentmiklós branch Credit administration. F. Szilvia went to a loan administrator in connection with closing the account. We received very nice quick and professional information. I thank him.