OTP Bank - OTP Bank

Name: OTP Bank - OTP Bank
Address: Nádor u. 6, 1051 Hungary, 6, Hungary

2.3/5 ★ based on 8 reviews

Contact OTP Bank

Address :	Nádor u. 6, 1051 Hungary
Phone :	📞 +7
Postal code :	6
Website :	https://www.otpbank.hu/
Categories :	Bank ,

Best Bank in Hungary

M	Miklós Csanády on Google ★ ★ ★ ★ ★ Hétköznap dél körül nulla ügyfélszám mellett is jó 10 percet kellett várni, mire szólítanak. Volt vagy 10 ügyfélablak nyitva, ültek is mögötte. Ha annyi egyéb munkájuk van, nem lehetne egy irodát berendezni egy másis teremben, ahol az ügyfelek frusztrálása nélkül tudnának dolgoztatni?? Megjegyzem a google is megéri a pénzét! Mert miközben ez a nulla ügyfeles kalandom zajlott, a "forgalmi élő adatok" szerint "kissé sokan vannak". Ne már, egy ügyfél már sok?? Vagy tud valamit a Google, és itt egy ügyfél is soknak számít! Hihetetlen. We had to wait a good 10 minutes around noon on weekdays, even with zero customer numbers. There were about 10 customer windows open, and they were sitting behind them. If they have so many other jobs, couldn’t an office be furnished in another room where they could work without frustrating clients ?? I note google is well worth the money! Because while this zero-customer adventure was going on, "there are a lot of people," according to "live traffic data." Not anymore, a customer has a lot ?? Or Google knows something, and a customer counts here too! Incredible.
E	Emese Zsófia Németh on Google ★ ★ ★ ★ ★ ennyi ideig vártam ma a telefonos ügyfélszolgálatra, sikertelenül. 1 óra két perc várakozás után is azért lett csak vége, mert a túlsó oldalról megszakították a hívást. a problémám azóta sincs megoldva. 14 éve vagyok ügyfél, több számlám is van a banknál. I waited so long for telephone customer service today, unsuccessfully. Even after waiting for 1 hour and two minutes, it was only over because the call was dropped from the other side. the problem has not been solved since. I have been a customer for 14 years, I have several accounts with the bank.
j	judith glockl on Google ★ ★ ★ ★ ★ can not open the webpage
É	Éva Jenei on Google ★ ★ ★ ★ ★ No knowledge of staff about their own company and service. It's a shame! Waiting hours for nothing.
S	SANAL TASKINLI on Google ★ ★ ★ ★ ★ Terrible terrible terrible! I never experienced any service worse. I have a OTP szep kartya and they are not sending it in the last 5months. I contacted many times and they couldn't tell a concrete solution always kept saying they sent but lost in posta so I can pay an extra amount and they can send a new one. After a while from another person in customer service it turns out that they didn't send anything so far. LIE and CHEATING, which company would dare it..
I	Immánuel Fodor on Google ★ ★ ★ ★ ★ I was pretty fond of OTP until I realized that their business plan is to make as huge profit on the people as possible. For example, it's more expensive to get cash from a foreign ATM than their own as their customer. What!? Yes, their pricing has lower percentage to cash withdrawal when you use other banks ATMs than theirs. It's a joke that you can find a branch on every second corner and you have to pay daily fee in some account packs to visit them in person. The only good thing is the NFC mobile payment they recently introduced. Although it won't be free from February, 2018 but it's not communicated widely.
D	Denisa Juhos on Google ★ ★ ★ ★ ★ Sitting here one hour to open a bank account = theres no-one else = ladies have a lot of time at the counters = Customer service is really slow here 9 ladies = I went to banks in tens of countries and they're happy to help and provide fast service = OTP should absolutely work on that ! ???? Im not sure I can stay 4 more hours to open that account
s	sasa huang on Google ★ ★ ★ ★ ★ Literally the worst experience ever, horrible management, they got ten windows but only three of them are working. I have to wait at least 1 hour EVERY SINGLE time, I'm only giving it two stars because at least the staff were friendly, but hell no don't come here unless you want to waste two hours of your life. OH AND BTW they said they can exchange money, but they don't even have 1000 dollars in cash, if you have ever seen how fancy the place actually looks you would realize this whole thing is a golden comedy, bye, see you never :))