Prémium Vendégház

Unfortunately, not everything was advertised. One apartment for 7 people and only 5 seats, which caused us a lot of trouble. We wanted to ride a bicycle in the area, but there is no free bicycle use, as there is no bicycle. There is no climate in the rooftop room and it was terribly hot here during the day. We couldn't pay with a SZÉP card. Although the place was very nice, unfortunately we were disappointed.

There were already problems during the booking process, but the host seemed nice, so we tried to adapt a bit too. I booked two apartments on szallas.hu aug. 17-20. The next day, the host (Anita) called to say that unfortunately she had already rented out the whole house for Aug.17 and to cancel my booking and rebook for 18-21. I thought, okay, you may forget to enter in the szallas.hu system that you have rented out the house already. I canceled my first booking and tried to book the new date on szallas.hu, but it was already booked. I called Anita to book the two apartments I had booked for the agreed date. He said he booked it for us, not having fun with szalas.hu. Okay, we went in, we were able to pay with a nice card, we were happy. Before I left, I informed you that we would arrive on the 18th. He said okay, but if we can only arrive after 4pm because they're cleaning ... I thought to myself, okay, we'll take a bath somewhere until then. I called Anita 1 hour before I arrived to arrive soon. Then he said okay, but there’s a little problem: The previous guests (a boy company) took the keys to one of our apartments. By then we had been on the road for 2.5 hours ... I asked him what the solution was then? How do we get into the apartment? Anita’s response was to calm down, we could get into our apartment through the kitchen of the large apartment next door and that the other family was very kind. We were very angry because we didn’t pay for it and they didn’t even talk about the problem in time. If we had known, we wouldn’t be traveling for 3.5 hours, we’d give up the whole thing. We asked if there was a spare key at the cleaner, to which the answer was that the guests had already left so many keys ... this is the professional solution, why do the guests leave a spare key anyway ... and he can't do anything from Germany anyway . Of course, he didn't want to call a locksmith, so it was up to us to walk through the apartments of others. It turned out further that the condensate drain pipe for the air conditioner of the above Vintage apartment is not connected properly and all the water flows into the room, we put a bucket under it. None of the apartments have mosquito nets on their windows, which I think would be the basis for a lakeside accommodation. The Premium Apartment did not have a shower curtain, the bed squeaked and the sink was torn off. Anita offered an extra day that we could spend there for free, but we didn’t want to come back here after that.

Come on in and you'll find yourself busy for days. The lake is beautiful, I recommend it to those who have a quiet heart. Well equipped kitchen. If the weather turns rainy and dad hunts the fish, the rest of the family would not be enclosed in 6 square feet. We didn't regret spending our time here.

We booked an appointment on szallas.hu. The owner sent an email later to tell him not to eat. The machine put it among the spam, and szallas.hu confirmed that everything was fine. We received a reminder 3 days before arrival so we didn’t forget to go. The owner later claimed that he had called several times and was not on the list of nrm received. Upon arrival with 3 children, after nearly 70 km of driving, I called the listed number, the lady created in an unqualified voice what I still think I went there when there was no place. When I had a hard time speaking, I asked if there was any other solution, other accommodation locally, and so on. He suggested (after outlining the situation) that I run into Zalaegerszeg, look around to see if I could find it there, maybe it might be in another village. I didn't really manage to understand that with 3 children, 2 weeks of málha, after 70 km of driving in the Zala hills, the most sensible thing is not to try to turn another 25 km in the opposite direction, which either comes in or doesn't. I got further reasoning that this is my fault and he is not interested in it. We ended the conversation here. I note that there are still 3 places to stay on the street, you didn’t even mention this by accident. Maybe szallas.hu is the fault or anyone, but this tone is not tolerated by a good-natured person. Zero cooperation, zero responsibility. I hope I go there many times, telling everyone my story so they don’t even go near the Premium Guest House by accident. I’m sure if the owner (??) reads these lines, he will respond in a hard instructive tone. If n did, I would do it here in advance now.

SIRALMAS !!!! We stayed in a vintage premium apartment. It was ridiculous for the dweller to ask for so much money, of course the lady clearly knows that the pictures do not reflect the reality, so it is not possible to get back the amount paid in advance. Only a few of my favorites, the wall torn in the net, the shower curtain is moldy, there is a lot of soap used in the toilet. Fortunately, I was not able to get to know our host while she was pushing the “key in lock” phrase to my couple.

We spent one night here. We found it on szallas.hu, but we didn't book there, we made an appointment by phone. We went by bike, so that was for sure. We didn’t meet the lady, she said, to put the money in the account. He completely trusted us. The accommodation was fine. The lake is amazing.

Very beautiful, in place! The accommodation is also very nice, clean tidy! I dare to recommend it to everyone, especially those who like fishing!