Reflektorklinika - Reflektorklinika

Precise, precise work!

Perfect accurate work!

They did a good job

The work was done properly

Sloppy work, problems are handled arrogantly. It is better to avoid the company.

Welcome, family atmosphere, precise professionals!

Correct customer information, working on short deadlines .Family atmosphere is absolutely recommended.

Update 1: No one should entrust your car to this company, but not even its headlights. Because if there is a problem with the execution ... Below is an instructive story. ;) Dear Reflector Clinic customer service! I’m glad they responded, not to mention the style I outlined. This makes it even easier to pour clean water into the glass in points: 1. It bleeds from several wounds. Once because I asked for an appointment 2 months in advance and changed a day a week before the appointment so my car should have been a priority in their work schedule. Mainly because they were "leoké", they accepted the work in writing. Twice, I don't understand at all why a tentacle is needed to remove a bumper and remove a headlight, but I'm not a mechanic, I can't know ... But I know. Three times we make it clear that you are not making any gestures to me because I am the paying customer with whom you will agree at most and perform the service, which has not been done in full by the agreed deadline. This fashion trend may be overlooked by many, but I am not. 2. I didn't say they were wrong. Their mechanic also said that when he parked the car, the position indicator was still working. When a lamp is installed and part of the lamp goes bad, I don’t know who I should be talking to if it wasn’t for you. 3. This is not true either. I was not informed how much drying time the glue would need and I am not an officer to know. Their automatic letter of 3-4 days for repair time, 2 days before the agreed delivery, is incomprehensible and unnecessary. 4. The fact that their customer is called "very arrogant" also shows that you have serious problems with customer management. This is clear from all their disclaimers, explanations, and distortions of justice. I am still the customer who, by the way, has no right and written evidence of their communication. Who is arrogant? I found a bug, which I also signaled in that 15-minute teased 15 minutes and which was most striking just then. I suspect a minimum of 3, but I prefer to have 14 days to report such errors. Fortunately, there is also a timestamp for the attached images, proving that I discovered the additional mounting errors mentioned below the next day. But don’t worry, you certainly can’t touch my car again. And I really hope I don’t have to enforce their warranty on the lamp and that “aesthetic” gluing will last for at least a couple of years. 5. You did not attach enough importance to the fact that I indicated in time that I would be 1 hour late. But then again, to be logically clean: I was 1 hour late and you finished your work in principle 2-3 hours before closing on Friday, so if you are not late, in principle the car is still ready 3-4 hours before closing on Friday, by the agreed deadline . But not, since it now turned out from their answer that in their professional opinion it is still min. The adhesive should have dried for 1 day, which was not communicated in any form. So if you are not late for 1 hour, will the 1 day drying time be reduced to 0 days? 6. I spoke to a lady, respectfully faithful to my habit. Who I had to call twice in a row on Friday around 11-12 to find out where a fault had slipped into the machinery. I can’t help but say that they failed to complete their service and thought that liability would be a rewarding client management. With their minority feelings stemming from their location, I don’t want to and I know what to do. * Unfortunately, due to a lack of characters, this is the only way I can react to the company's response that I had to delete the original story from here. However, it can be read between the pictures.