Samsung Smart és Prémium Megoldások - Samsung Smart és Prémium Megoldások

Quick professional service, but unfortunately due to lack of parts they could not repair my tv set I bought a few years ago.

I bought a smart line from them for 1 year for a lot of money. I thought after these, if I go in there will be a minimal helpfulness in them. I have a Samsung phone, although I didn't buy it from them, but they didn't give me any information about the particular type, so it was out of the question to look at the problem. I would have had a simple question ...

Avoid it far !!! They couldn't solve my phone problem but they asked for money! If you could give it 0, they would get it! Plus, their style is condescending

Samsung service will not repair samsung tv!

Uncritical attitude, behavior, careless professionals. I had a problem with a SAMSUNG TV after 5 years, which was also covered by the extended warranty. After a good half hour of use, it became unresponsive, did not or hardly respond to the commands of the remote control, or after switching off it could not be switched on - whoever has a bit of technical setup, already suspects a heating problem. You are right, it was the way I expressed this suspicion in advance. They sent my TV back 3x with nothing wrong, just as badly because someone turned it on and tried the buttons for 5 minutes. A less knowledgeable family member handles the logistics, they did the same in front of him and were shaken off with nothing wrong. Fourth, I repeat I had to take it 4x by the time they dealt with it, they took into account the symptoms I described (and 4x in writing!) Before someone finally stressed enough to leave it on for half an hour and then it stood for him to try - and see how the motherboard warmed up! Who would have thought? By the way, in the service workshop over the shoulder you hear someone take your TV there, they determine what parts need to be replaced, but they don’t order it because the service technician also works on a monthly basis and it will be bad for him if he needs too many or expensive parts. If at all, as read above. Excuse me, does he buy a new TV for 150k because the service shrinks to replace a fraction of the cost? Of course if they are willing to look on the merits and get here. That once it happens, it slips, it’s a human thing, but if you take it there 2x or even 3x, maybe it’s not a hobby, is it ?! The attitude is below criticism, never again SAMSUNG Győr, nor SAMSUNG product, and I recommend this to anyone else if you want good for yourself.

Service might not be a problem, though they are not known for their speed. (I don't mean this for the local service, but for the parent company because of the part) Something has been fixed on the phone, but the problem that caused it to be filed and then waited for a month is still there. Either I have no idea what's wrong or the phone is just plain bad. It was a big disappointment (although I always had samsung). This s20ultra is catastrophic. For so much money, maybe I don't expect to hear notification sounds on the speaker ..... It is a pleasant surprise, however, that the people of Győr are very helpful, which is positive. I can only recommend them! I really have a problem with samsung here ... It's been a while. The problem persists. We were waiting for the android update. Meglett. But phone is still bad. Plus, the speaker that was theoretically replaced isn't sounding ... I don't know what to think ...