Sportfactory - Sportfactory

My partner and I were very happy that the people working here helped us to find the shoes that looked like from the website. They are customer focused and conscientious, I would single out Beatrix who has helped us a lot, we are grateful to her! ?

Their attitude towards the customer is frustrating !!! Absolutely not customer friendly !!! The Dunakeszi store can't do it specifically, even though I bought it there, the problem is central !!! The story in brief is that I bought my little boy an Adidas shoe in February this year that he couldn’t wear at the time, so I put it away. Unfortunately, he also stayed in the closet and outgrew it. In a box, with a block, intact. I went into the store on September 13th to see if this happened, can they help me replace it with a larger size. I know it’s not their duty, especially after 7 months, but I didn’t ask for money back, it’s not even a run-out model, etc., I’m also working in commerce and I think a case like this can be fully resolved. The sales lady working there told me that she had to send it to the center, there I would judge my request. They will look for the answer within 10-15 days. I went there on September 30th and since I hadn’t received any notification yet, I went into the store. Based on the minutes, the seller lady found the center’s response that my application was denied. Is there really such a trading company that stands for its customers ??? What’s even more annoying is that the seller lady added that she doesn’t know why she was rejected now, because there are times when something like this is smoothly accepted! Then it's going to be a slap in the face? Or does it depend on what kind of panties the decision maker is in ??? I do not recommend anyone to buy there, because with such an attitude, you can't expect anything good from this company if you turn to them with a problem !!!

They do not change shoes for 1 month

I did not come in… expensive horse-sized clothes. Not large numbers of products either.

11/20/2019 6:6 PM (before closing) The service staff was very normal. Especially the lady who helped me choose shoes. I said I was looking for something cheaper. When I found something he looked at the warehouse and the machine as well. He let me look around but he came and helped me right away when he saw that I had found something. I rarely buy but I will be happy to come back here and come back! Thanks.

We ordered a pair of shoes for me. Instead of 37, 38 and half were sent, and the address was also written. All that was said in the letter was that the order had already been placed. We wanted to change it as there are opportunities in many places, but they didn’t want to help. The product had to be returned by post.

I had to bring my son's shoes back, unfortunately the inside went apart. I could buy them, of course I chose another similar shoe. Two very nice sellers helped me down with the hat in front of them, they were willing, kind, skillful! Thank them!