Szőnyegtisztítás, Kárpittisztítás - Kárpittisztítás

Subcritical performance, no one should use it !!! Complaint handling is zero, they will not call you back!

I ordered a very dirty sofa to clean. They did it, everything looked fine. My mother was present at the cleaning, who, encouraged by the opportunity, ordered them to clean the carpets herself. Unfortunately, two weeks later, I only noticed that there was a half-cm-thick layer of rubbish left between the sewn-out pillows on the sofa in two places ... . The lady didn’t believe me that it wasn’t me who soiled the couch so I could challenge them again, but her colleagues did sloppy, superficial work. He folded that he didn't know what to do with it. Although it would have been an extra 20 minutes of work. I paid 27,000 HUF for the cleaning, and I got them an extra client ... I'm very disappointed and outraged by this client management.

We called you to our upstairs apartment at a pre-arranged time. When he arrived, he figured out that our apartment wouldn't come up for him in vain. I couldn’t just take off the carpets when I mentioned this left without saying hello. I am happy for him to read the other comments afterwards.

We agreed on a date and location by phone. Downtown, District 6. The carrier did not come, did not call. On my many calls, I received an SMS an hour and a half later that there was no parking, let me call someone else. What kind of attitude is that?

Sloppy cleaning, without an invoice, with uncritical complaint handling - they offered gentle, organic cleaning on their website, we chose it based on that - we handed over our carpet, which was tangled by our little girl, because she tore it up in part - it was in good condition when the carpet was administered, with minimal discoloration and poop rubbed by our little girl - We paid 14,800 HUF for the cleaning and received a receipt - the lady handing over the carpet handed over the carpet in the yard, she said the bill could have been blown away by the wind, in the end she didn't give the bill - when we returned home, we saw that the poop was partially cleaned, the whole carpet was not cleaned to any extent, it was intact, dry except for the stain, overall the stain remained visible, it hit the base color of the carpet - I called the entrepreneur who listened to my complaint in a friendly, polite tone in which I asked him to help remedy the problem, to suggest a solution. He then asked for the details of the invoice for identification, with which I provided the circumstances under which we did not receive the invoice. To this he claimed, already in a louder voice, that they were billing everyone, and he rejected my opinion that there was only watery smearing on the stain (I really can't judge this as a layman, I just fithed the result) - I asked him to identify and recommend a solution based on the receipt or the date - he refused, to which I informed him that I would turn to consumer protection for redress, for which he hung up