Zamur Kft. - Zamur Kft.

Not nice ladies. I'm not ordering anything from here.

The order is acknowledged by an automatic message, then silent for days. (1. * -) When you are interested in calling, the customer service person will appear as a private person, not with the company name (and your name). (2. * -) The product is finally arriving, no invoice. (3. * -) Customer Service: Sent but not, but yes, but not. Well, we'll send it again. It is also sent as an attachment to a payment request. As if the customer had forgotten to pay and should (again) be reminded. (I paid for the courier, so the order said.) (4. * -) A star comes because the stuff came. Next time I buy elsewhere.

On our order placed on June 28th (which was a jacuzzi in stock, delivery time was promised 3-4 days at the webshop) the next day they indicated by phone that the rooms would have to wait 3 weeks. In the 3rd week I visited the customer service by phone, where a nice lady arranged for me to receive and deliver all the rooms during the day, within days. 4. Seven times I called them to where the jar was, he said to me that he was always in my room, but he was whining about it. In the 5th week they called my paroma, who was the customer, to deliver the rooms in the next week, in the 6th week, is that right for us? he said yes. 6. The jacuzzi didn't arrive in seven weeks. In week 7, did I call the customer service again to see when I would deliver the rooms? The lady was in big trouble, because suddenly she couldn't enter the system anymore, to provide information, I'll call her back, she said. I called again a minute later to “call me back all the time” to me and kept the phone from here until I got an answer. Then a man called into the phone (who was talking talkfully anyway, but not so much anymore) but at first he started talking to me without an introduction, and then when I asked him who was On? He introduced himself. He said that this jacuzzi never arrived in the country, the manufacturer “allitolag” completely recalled them and so did us ... ??? Of course, there can be no reason to do anything, not to mention that we have been wasted an extra 7 weeks with weekly level of communication and constant faith. I have no idea when they would have informed me not to wait for the rooms because I could not fulfill the order. I recommend to everyone's attention, their other side as well: Emark, it's worth having a taste of the buyers there as well, and they can also be found on the fb under this name, where you can find a lot about people, the company and their attitude. And a little bit: the price of the rooms would have been 350,000 HUF, luckily we chose a post-paid payment, so we don't have to run to the penzunker. Now it goes so far that today we sent another offer by e-mail, but we do not like those rooms and after the tortents, as well as due to a lot of negative expectations, we lost the trust of half of the company. They can give +1 star for normal communication, but because of the faithful, 1 star boven is enough.

Bathroom furniture order. Confirmation that it was handed over to the courier. A week passes, phone, they are passed on, the courier company sitting on it. Courier company calls, not there, they were not handed over. Emark calls again, oh really, accidentally came from the delivery of the mail, next week will only come into the country. Stone week, email from the courier, bring the closet the next day. Happiness. Courier will come and bring a VACUUM CLEANER! Emark calls, a slight apology, they send the closet. In a few days, a courier will come and bring together something broken back that only became visible after unpacking. Complaint 1. Week, send photos, etc .... Crying silence for days, then I call them again. Again, a week goes by, they don’t respond, I call them again. The little lady says they are the real victims because they drop the price of this furniture, I’m glad they’re replacing it. This attitude is nonsense, so I’m glad they’ll be happy to deliver flawless furniture for my money. All this in more than a month, of course. I don’t recommend the company to anyone, max people who like to be seen as stupid.

I never order anything from here. I ordered from them about three weeks before Christmas. First they didn't even look for it, then they were constantly believing, pointing at a Chinese manufacturer / distributor, passing on responsibility. And in the end the price did not arrive. I don’t recommend it to anyone if they don’t want to be disappointed. I do not even understand such a company in today's world how can it still be viable? I’ve read reviews of the company before, but I still voted for them with confidence. Next time I will give better to the reviews.