Anantara New York Palace Budapest Hotel - Anantara New York Palace Budapest Hotel

We spent a few days here with my husband in September. It was our fist 5* hotel experience and it was phenomenal. First of all, this building is beautiful on the inside. I spent years passing by it and I never knew what it was like from the inside. Our room was amazing, the bathroom was grandiose, the room service was impeccable and everyone was nice too. We felt like the most annoying guests as we had a lot of requests over the phone but everyone was very accommodating. We got a gratis chocolate cake and drinks to our room for our wedding anniversary too. The food was amazing, we tried the most amount of different dishes we were able to during our short stay. The only negative thing was that the bathtub didn’t function properly so we couldn’t use it. They tried to fix it and then offered another room too but we stuck with our original room as it was much more spacious and brighter. Also the noise from the street at night. Our room was on the front of the building. We were able to close the balcony doors as it wasn’t so hot but in the summer time this might be a big issue unless guests are okay with just the AC on. Honestly didn’t want to come home, it was that nice. We will definitely return when we can!

Great hotel experience from check-in to check-out! Friendly staff, great service through and through. The rooms are spacious and very well equipped. Comfortable beds and pillows. The bathroom might need a bit of modernisation though. Spa is also great and the massage therapist was fantastic. Again, the pool might need a little refurb. Great selection of food, fruits, pastries and drinks at breakfast.

Luxury hotel that could remind you of the 'Grand Budapest Hotel'. I had booked a premier room with the upgrade but just found out that mini bar wasn't perfectly refreshed. There was one open soft drink in it. I told it to the reception and for the whole night, they had amazing extra service as an apologize. Greatly motivated staffs. I would highly recommend Anantara over Marriott or Intercontinental, it may cost more but quite exceptional compared to the ordinary big chains.

If you are looking for the best service and want to feel yourself like a royalty then this hotel is for you !This is the best hotel I have ever been too, considering the fact that I travel a lot ! The service is literally amazing and had the best time ever. I felt myself like a royalty being there. Also what to say a huge thanks to Jessica ( hopefully I remembered her name right ) who has dealt with some incident in a very high level ! Once I’m back to Budapest definitely gonna stay there again !

First the good parts - stunning property, generally nice rooms, nice spa/pool area, got an upgrade on the first night and good location. The bad parts, and unfortunately there were far to many for the price of this hotel. First of, the AC broke in our first room, we moved to a second room, and lo and behold - that AC also broke, moving us yet again. Room service served a borderline frozen goulash soup, the room keys constantly would stop functioning, and overall the housekeeping staff lacked training and would consistently burst into the room straight away.

One of the best hotel experiences.... ever! From the orchestra playing on arrival at the hotel, to the staff that couldn't do enough for us. The bartender made some of the nicest cocktails we've ever tasted, the spa is excellent and our room was absolutely wonderful. To top it all off we had a view that looked over the rooftops of the city. World class hotel and incredible staff, thank you very much for your hospitality!

This hotel is totally amazing and out of this world. The location is very central and close to all the attractions. The hotel building is breathtakingly beautiful and full of little details. The staff are incredibly kind, thoughtful and helpful. The spa is great, in particular massage services, and the breakfast buffet is something else! Still dreaming about it and wish to come back very soon. Perfect for a special occasion and great value for money.

This is a absolutely beautiful hotel with a perfect location in Budapest. Our room felt like a whole apartment, especially the bathroom witch was outstanding (shower, bathtub, double zincs). Very friendly staff and a fantastic breakfast buffè. The historic building is stunning and the Italian interior suits me.