AQUA DANUBIUS 2000 KFT

We got what they promised.

Dear, helpful staff, easy and fast use of the web interface ...

A voucher is indispensable, or if it costs more soup than meat!

The room is clean, the furdo is a bit "social" but also clean. But breakfast is the equivalent of a 5-star hotel!

We stayed in Croatia at the hotel-advertised macaroni hotel, which is 40km far from macarská.Borzalmas was a hotel with catastrophe that had been announced to all inclusiv. Every day the same meal left before the breakfast the lunch dinner is always the same unqualified level of food. volt.

I do not recommend to anyone! Due to the corona virus infection, the trip had to be canceled, contrary to promises, he kept 15,000 HUF for himself. Some of humanity! Reply to owner: "Without any tightening or restrictions" Slovenia was the destination, after Italy it was the 2nd most infected country. "No changes were made for the proposed future" I also tried in writing and over the phone to make the right decision from the person concerned (of which there is evidence), but a sentence to that effect was not uttered in any form. We would have thought about it because we wanted to go but my occupation didn’t allow it either. I am a law enforcement worker and as we know it was not possible to leave the country without ministerial permission at that time for BM employees, even today I can only leave the country at my own risk. The coordinator was also assured by phone and e-mail that if both Slovenia and Hungary crossed the borders, I would of course get the full amount back, without deductions. (As we well know, in addition to many countries, these two countries have also closed their own borders). I also shared these facts with the deeply respected managing director, who was completely reluctant to make the decision I had asked for and which was considered humane and correct by other travel agencies to get back all the forints. So he decided to still deduct the amount (HUF 15,000) from the deposit. As a closing, I quote from the cancellation policy to which they refer: "If quarantine is ordered in Hungary or Slovenia and it is not possible to enter or leave, of course, the amount paid will be refunded." When the pandemic situation prevailed, as a result of the above, we decided to cancel the trip, which we thought so seriously that we booked the accommodation in January. We knew that if we didn’t do this to cancel the trip, everything would be lost because of the ban on leaving the country.