Autó Grex Kft. Autókölcsönzés-Autószállítás - Autó Grex Kft. Autókölcsönzés-Autószállítás

The lady and the gentleman were kind, they took care of everything! The car was clean and reliable! I went a long way with it, there was no problem! They are very flexible and helpful! I can only recommend! Boros Roland.

I would not recommend it to anyone with a good heart !! If someone rents a minibus from here, at the very least let’s take a car mechanic with them and be happy to get your deposit back at the end (we got it back). Every year we rent a minibus as well as a minimum mid-range car, neither one of us had any problems with us, nor any of us with a car rental. My couple also drives several types of cars and trucks a day due to their work. I was happy because this was the first place I found a free car (understandably given the season, since everyone rents at this time, but we had to travel to the countryside for surgery, I wouldn’t go into detail, the point is we couldn’t book elsewhere before). We rented a VW T4 (the price was 12 thousand HUF / day for the start, air conditioning and tinted glass would have been very good because of the children) which was not a problem then (but as a layman I don't know how he used it). Friday du. We told 2 that we were going for the car because we had to leave on Saturday morning because of the 2 babies. My couple had been waiting for a bite for about 1.5 hours there because they had taken over in delivery. No problem, we got it, we brought it. Within Pest, we went with him to where we needed to be before the trip, and then we parked with him in the evening, satisfied that we would leave on time the next day. My couple went down in the morning, she couldn't reverse with him. We called the company, he really picked up the phone (so far I didn't know that I almost had to pay a separate fee for that), there was a little tutorial on the phone on how to put the derailleur to death, we indicated we didn't want to force it so that we wouldn't have trouble after that, I indicated another car instead, because we should be on the road by now. Then the owner came out alone (!!!!) in 1 hour, because he had to come to Csepel. My couple had to push the other car (it also seems that they are not prepared for any crisis or technical problem, but my partner helped me without a word, but it bothers me; later the “Dear” owner hit me in the head, “who should I have with me)? I don't know as a Customer what do I have to do with this ...) He also brought a VW minibus (it was advertised on the net for 10 thousand / day, no air conditioning or tinted glass, in the second row the middle seat belt is useless as it turned out later but it's good to just move on because the kids ..). We unloaded and set off, we reached the countryside, my partner immediately went back to give me the car as soon as possible (meanwhile the phones came and the owner listed where we stopped, how long we went, when my partner turned off the ignition, etc. He went with the deposit tossing and he was outraged because I asked about the essential equipment difference between the 2 cars and that we took the broken first car back with an un full tank, etc. Slightly hinting that we broke the shift lever in the first car, I told him to take it to a mechanic and then tell him what happened to him , but he phlegmatically said that he was a car mechanic and he didn't have to ... and then that he couldn't go for a boat ride with his son because of us (apparently that's why he pulled us down with a loose 15 thousand forints, luckily we got it back and about to catch it and still be happy). If I could have gone back to hand over the car — which I couldn’t do because I had to stay in the countryside (unfortunately my partner isn’t that type) — the thousand% wouldn’t have swum without consumer protection !!! For 30,000 forints and up to 100,000 bail, I wouldn't have been able to rent such a car if I hadn't run out of time and I stand there without a car, I'm sure I'd rather look for more. This person has no idea how any service works, customer focus is a foreign word to them, and their mentality is that “the customer is for them and not the other way around .... .... Disgustingly cheeky, grandiose gossip, typically with the least amount of money we draw as much money as possible out of people ”.. but I hope you will have a good trip on our money with the child ... Thank you for the opportunity"! I add that my partner is being called on the phone because of my negative evaluation. Joke

Executive May 28, 2017 - Reply to your letter after the story !! They traveled abroad with insurance papers. There was valid insurance on the car, but it was not included in the folder due to their negligence. They were punished, we had to take out insurance, and not only did they pay, but they were upstairs to make sure they had valid insurance - the lady who brought them in from the back room on arrival, forgot to put them in when they left, but suspected they should have to be the paper. Yeah, we had to take out insurance overseas for fun. When the police took action, we called the company for 40 minutes ... they didn't answer the phone for 40 minutes disgusting. Welcome. I would respond to your reply of May 28, 2017. 1 - I really turned off the phone when I talked to you on May 8, 2017, but I did it because of your style. About 30 minutes before our phone conversation, the clerk was "arguing" with me - even though I doubted that I would have signaled that we were going to Serbia. I gave him the insurance paper - look at the contract - The lady told me in a training voice that there is insurance on the car and she brought the BACK !!! room that it should have been with us .. It was a little funny, no matter I presented the call list to Him - then He acknowledged it and took out a 6-8 year old mini Nokia phone that He didn't call. I am a working man, I get back to my workplace by 11, I have taken the car back to Káposztásmegyer by 9, and at 10.10 I really did not want to continue the € 55 debate. Continue - Requests me to take a picture of my call list, prove I REALLY called ... Requests this within 3 weeks !!! after the incident .... I make 15-20 calls a day, no more. BUT!! 3 days BEFORE my negative criticism, I wrote you an emil describing all of this. I did not get answer. If you really were interested in the case, call or write back. Why didn't you do it? WHY WRITE ANSWER 3 weeks after the incident ??? I told the lady, and you, that I will give lectures on this journey, and if I do not discuss my complaints, I will stop you to tell you the full details of the journey. I don't think he took it seriously, otherwise he wouldn't just have answered. If you do not want to admit YOUR MISTAKE, then I will be able to request a call list from Vodafon, and since I know exactly where I have insurance, I will get a copy, so be sure to deny that I gave it to the lady you have the right to deny that I showed him. We are talking about EUR 55 - this is not about the amount, but about the principles and the style in which the case was handled. And if we're in the process of accepting the contract. I just wanted to rent a car from Saturday to Saturday - However, I had to take over the car on Friday - 6 pm - because they are closed on weekends and could only be returned on Monday so I had to pay 3 days extra rent. Not all of the 10 days I spent abroad, but the lady's co-worker heard this from SE. If you had a little tolerance, we wouldn't be here. I hope I answered all your questions and will not continue with that role of "incomprehensible executive". I know I'm trampling on his soul, but I'd like to point out that apologizing and paying back $ 55 would have been much better. Best regards, Tamás Pásztor

The manager of the company has been repairing the cars I have used for almost 20 years. I have always been satisfied with my correct, accurate work. Since I have been dealing with car towing and transportation, I have used their help several times and have solved hopeless situations.

Once we have specified the car, which is free for the current time interval, at least the telephone clerk will inform us of this and then inform us to fill out the online booking form, with details by phone number we did! Then the next day comes the email, booking canceled. Point! ? No reason, no negotiation, maybe we recommend another car if we’re bass filling out that sleazy online interface with the intention of claiming and paying for the service! Data were given and not counted !! I do not recommend to anyone! I

After our car was smashed on Sunday afternoon on holiday, we visited them the next day so we could take the car home. Even that day, the situation was resolved, so thanks to them, we could at least try to relax a bit on our original destination despite what had happened instead of having to cancel the whole thing. It also was needed after what happened. Thank you very much!

I never had a problem with the company. They always performed properly in everything. Also in rescue, rental and installation. So far I have not found a more reliable team than them. But. What's going on here on this interface is a joke. People write “opinions” who weren’t even their customers, just because one of their acquaintances who had a dispute with the company asked them to do so. Pure special kindergarten. No, it's even more deplorable.

I needed a car rescue and it was flawless! They were fast, fair, and half as much as another company I called. I can only recommend, call them boldly! (and I do this by being just a simple kuncsaft, with no business, family, or friendship attached to them).