Babszem Bútorház Kft. - Babszem Bútorház Kft.

I ordered from the store on November 18, 2020, the order was confirmed back on November 23, 2020, I haven't received the ordered goods since then, and no notification! So I don't know what to appreciate!

The size of the beanbag pillows ordered did not match the data indicated on the website, so unfortunately it is unsuitable for the purpose for which we bought it. The cover is very nice, quality anyway.

On March 7, I ordered polystyrene beads, and I haven't received them since. Now I see that I'm not the first ...

The material of the beanbag looked good, it will be clear over time. Of the three-piece set, there was very little filling in the puff, and the pillow and bag were properly stuffed. Delivery time was 8 instead of the promised 2-3 business days, which I wasn't so happy about, but that's it. 1 week after ordering, I called the number provided where I managed to talk to a not-so-polite / enthusiastic gentleman and find out when they would be sent. UPDATE, Oct. 19: Although we did not discuss the status of the puff over the phone, to my surprise, after writing the opinion, the filling was replaced without a word, which arrived a few days ago. That is why the red dot comes in and I thank you. +1 star.

The bean bag arrived within the promised 3 days delivery time, very good quality and the color is also beautiful, we ordered burgundy. We took it as a gift, luckily the recipient also liked it, it was okay. :)

What is written on the website about excessive customer service is also wrong, in connection with delivery: in 3-5 days it is impossible for anyone to receive the order. The goods ordered on the 1st of last year arrived at me on the 9th, the supplier did not contact me at all and specifically I only received an email at the moment of delivery, I was able to pick it up at the home office due to closures! (I would not describe the courier's attitude here ...) This year I asked for a larger quantity, so that I would not have to do business with them for a long time, because otherwise they sell at a good price, I do not object to the quality of the product, but it is impossible -4 time interval. In any case, in response to my many inquiries, the “ready” customer service promised the latest package by Friday, they didn’t pick up the phone that day and didn’t respond to an email. On Monday, that is, the package arrived for 8 days again, there is a development because the email came that morning, it was brought a few hours later, so it was really a coincidence that we didn't have to bum to the post office for it ... Elsewhere, commenting was successful (someone else is interested in PR), so maybe ... :(

I'm sorry to read similar opinions from other buyers. 02.07 I placed an order for a product. In contrast to the 2-3 days written on the site, we are close to a month, and the company did not say a word about the case !!!

I ordered the product on January 29 (worth HUF 85,000). Contrary to the promised 2-3 day delivery, the product did not arrive, nor did they respond to 3 emails or multiple phone calls, so I did not receive any information about the status of the order. I couldn't even talk to anyone in a Facebook message, it redirects me back to customer service .... where no one picks up the phone. On the 15th day I received from them a template email that they hope I am satisfied with the product and appreciate it. After my evaluation, I was contacted and after a long correspondence we received the package on March 3rd. The goods are of good quality.