Bringavilág Kerékpárüzlet és Szerviz - Bringavilág Kerékpárüzlet és Szerviz

I ordered a gear from them. The lady contacted me on the phone, everything went fine. I recommend them, wide selection, fair service. Update 12/06/2020: I have already processed the many orders with the store without any problems. They fulfill their commitments to the maximum. There is no trace of the arrogant, rude, “who if I don’t” attitude seen in other stores. I think it’s one of the few places where they know how to treat a customer. A fair family business. I strongly recommend it.

Without my consent, extra parts were replaced on the bike, which increased costs, and the old parts could no longer be returned. He kept talking to him. They didn't want to help but to pull it off. Not a fair deal at all, I would not recommend it to anyone! In response, I look forward to the usual dissuasive text given to the criticisms that my opinion is "irrelevant" .. ? I think a lot of similar opinions are not accidental! ?

I approached them with a special request. They were kind and very helpful, I got concrete answers, they solved my problem in a professional way. I can only recommend. ☺️

As the bicycle advertised on the website was the last piece, I inquired about it by phone, during which I indicated that I would buy it the next day if it was the right size and pay with a NICE card. As collateral for my intention to purchase, the gentleman asked for a name and phone number. Later, I returned to the Bringavilág website, where I was shocked to see that the bike I wanted to buy was priced back to its original price, and then the price increased by 20%. I quickly called the store to clarify the matter, at that time I was already talking to a lady who told me that prices are constantly changing and anyway because I would pay with a NICE card as they have to pay 5% and home delivery is free (which is free anyway) I didn't even ask, I would have taken it over in person) so it's not worth giving it to them at a discounted price. Correct, unfair procedure!

A gearbox has been calibrated that three service stations did not have before. There is no honey glaze on the bike but it became a pharmacy, thank you very much!

After my bad experience following the world of bikes, I found a bike shop where the seller is for the buyer and not the other way around, and they don’t have a hard time being kind and helpful. So my day ended successfully because I bought what I wanted along with quite a few other products. I suggest a more customer-friendly attitude on your part so that you can have more satisfied customers. (lack of information is not a problem if served properly)

I took my bike for a minor repair, it was quickly finished at a fair price.

Update: Contrary to what the store claims, I did not ask any “unnecessary” questions regarding either opening hours or personal collection. This is a false statement. And, of course, I don’t order a product that isn’t exactly what it is. I wanted to clarify this before ordering, but my colleague was unable to handle this task. Tip instead of a condescending shake: "I'd like to ask for a little patience, I'll call you back in 5 minutes and see you" We managed to experience such heights of the customer-oriented attitude during the telephone conversation with the store, which is rare even in Hungarian trade. I wanted to know why 3 products from the article I wanted to order run in parallel in the web store with the same article number, but with different photos. Whether the photos are incorrect or there is an error in the descriptions or in the article numbers. I got the answer to this from the extremely phlegmatic and slightly passive-aggressive style gentleman that he is not worth dealing with because there is a lot of time before the system loads and now there is a customer in the store. I indicated that I am also a customer, the phone number I called and the contact information in their webshop, by the time I got the answer that the webshop is the webshop, I have to order there, not to ask questions. Or I come in person, I can ask there and I get the same, just more expensive or I order based on what information I see in the webshop. With such an attitude, one should rather not engage in the operation of a web store.