co.mode Tatabánya - co.mode Tatabánya

Dear seller, they are flexible. negative; It's very cold in the store!

The building is a bit cold, but the service is 10 points, the prices are very good. I was looking for one thing and found it half the price. They're taken home and packed. The selection is huge and can be combined.

I liked it, they deal with customers, they give advice, which I didn’t like being a very similar choice as elsewhere.

I noted sadly the way I was treated as a customer. I ordered another piece of furniture on October 6th. I didn’t get any instant feedback on my order, I didn’t even know if I had passed now or not. I called the next day to find out if they got it at all. The answer was sure, but it will take time for the web store colleague to process the orders. I asked them to look it up because it would be important. In comparison, only the next day, after another phone call, I received written feedback stating "arrive at their store within about 2 weeks of the order" and then "Our courier partner will deliver it to your home within Hungary for a gross fee of HUF 9,000." Based on the information, I counted about 2 weeks. I transferred the full amount with shipping cost. Then I waited, waited and waited. I called them on October 22nd, then the 2 weeks had passed, when I was informed that he had arrived to them and they had already told the courier, on the 24th I would receive it. I waited on the 24th, but since I had not received a signal from any courier company, I called them when, to my greatest shock, I was told that they were still waiting for the courier. I asked if it was possible for a courier to pick up the package within a few hours. Since the employee was not very kind and helpful, I asked the owner. After several calls, I managed to talk to the lady, who started criticizing my style for dare to complain and said that the courier service, which claims to be the largest courier service in Hungary, only picks up goods from them 2 days a week and doesn’t know when yet. I asked him to try to arrange something because it would be important. He repeatedly urged me not to miss him because he works with lawyers and they wrote the confirmation email. I didn’t get a call back, I had to call again to see what he had managed to do. He claimed to have arranged for him to be treated as a priority and to receive it the next day. The next day, of course, nothing. I received an SMS from the courier service late at night to receive it on the next working day, i.e. the 25th, in exchange for HUF 9950 freight. I felt quite strange, on the one hand I had already paid the freight cost, and on the other hand it was only 9000 HUF before. I called the owner to ask what it was now, by the time he first told me that if I complained so much, he would take over the 950Ft difference, by which time I said okay, but I had already paid. He told her to look it up and pointed at the phone. Then on the 25th the package finally arrived and to my question the courier said it wasn’t any priority treatment. Well, as a buyer and I'm used to something else. I get the ordered goods much sooner, I get instant feedback, I can pay online, they don’t want to pay double the shipping cost, which is otherwise indicated when ordering and the complainants will try to help then. I’m sure I don’t order any more from here, especially since it’s not custom furniture that can be purchased elsewhere.

Seller helpful, there are some who are not. Credit card payment is not possible. However, it is already mandatory to accept the bank card.

Violent, arrogant, incompetent unskilled sellers !!! When I ordered, the seller said it would take a month for the sofa to arrive, instead it took 2 months! I had to call them ,, which derogated for them ,, In Goromba, "treated", they were sent to a warmer climate in a higher way ,,, / market kofa style / If I could do zero I would give it !! I would not recommend this store to anyone !!

I read the comments in front of me ... I have a similarly negative experience with the business .... Seemingly very helpful, it's not really worth 5 ft ... The ordered furniture bar arrived on time ... Without the screw holding the back of the bed ... The bedroom door left in my hand when I first opened it .... I indicated half of the store by the time I was promised that they would of course be replaced ... As soon as you come we will call you with the screw .... More than two weeks have passed ... I paid for the furniture despite the shortcomings .... I got the door today .... The screws are still not ... !!! For an effective 300,000, I still have to sleep uncomfortably .... Joke class .... Those who WANT to buy FURNITURE should not come here .... NO RECOMMENDATION .... !!!!! - It's been 2 months since you bought it ... I still haven't received the screws for the bed .... I was told to write this email to the manufacturer ... !! Well, I decided to turn to consumer protection, because I did not buy the furniture from the manufacturer, but from the store, not at a wholesale price ... A company for nothing ... DO NOT BUY HERE .... !!!!