Hotel Golden Lake Resort - Hotel Golden Lake Resort

Nice place, breakfast is good, dinner was lovely. Rooms good size, but aircondition was not working. Parking is in the basement, thats good for the car tempriture. Great staff.

Good hotel with all the trimmings! Beautiful view over Balaton even in winter time. A small but really lovely outer sauna next to the outher pool is just amazing when the sun comes up, to read a book or just to rest on beds on the weekdays is the best relax. It's located in a city of Balatonfüred next to the famous tagore walkway. If possible take a roo3with the Balaton view otherwise you will listen to the noisy rush walkway even during the long summer nights.

Opened the door to a hot and musty smelling room. AC didn't work. The outdoor furniture of chairs and table had spiderwebs all over them. There were several big ants crawling around our room, some even on the bed. Told the front desk who came back to our room to inspect, and of course we could only find one ant, at which point she implied that I was making a fuss over nothing and then saying it's normal to have ants because the hotel is close to the lake. Needless to say we ended up leaving right away without sleeping (didn't get a refund either) and headed back to Budapest. Don't stay here. To say this is a 4 star hotel is utterly laughable.

Hotel in a good location with good facilities at reasonable price. The air condioned rooms are reasonably appointed except for a few niggles. There is a kettle in the room but no tea/coffee is supplied. There is no power socket nearby to plug the kettle in anyway. Still, there is a handy coffee / hot water dispenser in the corridor but that can't be relied upon to be working all the time. The light in the entrance area in our room wasn't working. I wouldn't normally fuss about a little lamp not working but this happened to be in the darkest area of the room and we couldn't see into the drawers, wardrobe or the safe (more about this below). Reported this problem to reception three times over two days. Problem not resolved, no explanation offered so gave up. A safe is a good security to have in the room but we couldn't program our own code in. Not having a light didn't help. Called reception who were quick in responding. A maintenance person appeared at our room and resolved the problem. Apparently we were pressing one button when we should have been pressing another. We were following the instructions correctly but I guess something got lost in translation of instructions from Hungarian to English. Our balcony, rather cramped offered a rather restricted view of the lake. The floor was covered in bird droppings, swallows nesting on the ceiling. We happily gave the balcony up to nature as we seemed to be stopping the birds coming in to feed their young. The bathroom is reasonably equipped and supplied. Our towels got refreshed after a couple of days. The shower head is fixed mounted at about chest height of an average height person, rather low. Water pressure is good but the cubicle leaks water onto the bathroom floor. By the end of our stay, we learnt how to minimise the leaking but not stop altogether. The communal facilities (swimming pools, hot tub, treatment rooms, steam room, salt room, sauna, etc.) were rather good but again let down by non-functionality issues. Although some of the sprays/jets worked fine, others seemed to come on rarely or never, in the outdoor pool. The sauna, steam room and salt room operated on request only, for environmental reasons. Fair enough, but we tried the steam room which did not come on after requesting, so asked again. They came in to check and sure enough, it didn't work. After having sat waiting in a stuffy room for half an hour, we gave up. Don't know why it's not working was the only explanation offered and no sign was put up to inform other guests of the non-functioning facility. Ah well, I suppose we helped save the environment! The outdoor pool temperature was quite refreshing but if you found it cold, it was easy to warm up in the indoor pool. Wi-Fi was very intermittent. Good selection of foods was available for breakfast although I found the range of cereals very limited, but this is the norm for the region and in line with other hotels. The toaster was rather erratic. Overall, our stay at hotel can only be described as satisfactory. It would have been much more enjoyable if we had experienced an attitude to listen to customer complaints. The phrase "Can easily do much better" springs to mind.

Your experience will heavily depend of which room you'll get. There are well maintained clean rooms and there are some second class ones with several problems. I've got a street view corner room which was perfectly fine except a constant high pitched noise coming from above all the time. It was barely noticeable during daytime, but it's been loud enough to prevent anybody from getting a good night sleep. (Not to talk about the noise the garbage trucks made every morning at 7am) The wellness was alright, but I didn't see why was it my responsibility to return there the bathrobe and the towel on the last day. The staff was kind and patient. I appreciated that the most.

The hotel has an excellent centrally located. The restaurant is very nice and the food is fine, the selection is excellent. The room is a bit old-fashioned. Walls and carpet are dirty. The toilet has a smell of sewage. The bed is very hard and uncomfortable. Only one side of the bed has one socket, the usb port or another socket was missing. The view is really amazing and the wellness section exceeded our expectations.

We went for the suite with lake view, which is like the most expensive. The location of the hotel is great, they have an exceptional view from the balcony. The wellness and the breakfast were as good as it gets in a 4star superior in Hungary. The only somewhat major letdown was the bathroom. The tap leaked, the toilet flush button was hanging half off the wall, and the toilet seat was broken. I expected more from their most expensive suite...

Very good location, very good breakfast, and very delicious meals for lunch, rooms are big with big terrace, Spa centar is pretty OK.