K+K Hotel Opera - K+K Hotel Opera

Very professional and friendly staff and service. Ideal location for the Christmas markets and sights, walking distance to Chain Bridge and the Danube. Hotel room exceedingly comfortable and spacious. Really good breakfast and nice casual bar.

Nice, cozy hotel with a helpful staff. Room was nice and tidy, all what you need in the hotel. The reason why I didn't give 5 stars is breakfast. It was good, but nothing special, just basic options and nothing on top of that. You won't be disappointed nor surprised.

I stayed in this hotel recently and it was such a lovely experience. The staff were really helpful and friendly. The room was perfect. The bed was a good size. Great location. Would highly recommend.

Good hotel with better location and excellent pricing. Definitely worth considering to stay. Pros ✓ Hotel and Room were clean. ✓ Just around the corner of the Opera and the main street. ✓ 5 min walk from the Cathedral ✓ Staff spoke Spanish and English really well and they were really kind to us. ✓ Beds were comfy ✓ Mostly quiet Cons. × The taxi they recommended was way more expensive than the bolt (Hungarian Uber) app × At times you could hear the other rooms doors slamming × Cleaning personal arrived one day at 7 am

Overall a nice hotel. Big plus where it was located, walking distance to the center and to the Jewish district. There were a few things that could have been improved, as you expect when you book a four-star hotel. The air-condition was not working and the breakfast was a little bit beige, it could have been more options and variety. The service on the otherhand was superb, and also the cleaning of the rooms and the common area.

My husband and I had a great visit at K+K Hotel Opera with our two Boston terriers. The parking at the hotel was convenient. The garage has some tight spots but my husband was able to navigate it all right. The location of the hotel is very convenient for exploring Pest. The rooms were clean, beds and pillows very comfortable. The staff were friendly and professional. K+K also has a nice breakfast buffet. We pre-booked the breakfast with our reservation and were not disappointed.

DO NOT use the private parking in this hotel if you own a big car. Despite knowing the issue, the staff did not warn us or suggest to park at one of the nearby parking lots (price difference is about 3 euro). Our car got damaged in the hotel's parking lot and at time of reporting this we got to know more people had the same issue just that day! One of the rooms we booked was very hot and the air conditioning in it was not working. All in all, however, the hotel is clean and the location is very good, but we wouldn't stay there again due to the service at the front desk.

Accommodate requests made during reservation, work towards making the stay comfortable. Instance 1: room was very hot. Air conditioning didn't work. Requested the staff to look into it. No response from staff. Instance 2: Requested a room at a higher floor during reservation and much before arrival at your hotel. Not even an acknowledgement of our request, forget providing it Instance 3: We had provided the hotel staff our arrival time. I understand that your hotel policy is 1500 check-in. However, they may have tried to place us into the room a bit early or give us a valid justification that due to the hotel policy they cannot accommodate us prior to 1500 hours. However, they invented a petty excuse saying due to the in-progress cleaning they cannot check us in prior to the the cleaning was done. However, miraculously the cleaning gets done exactly at 1500 hours. Meanwhile, we were asked to sit on the sofa in the reception area. The stuff didn't have the decency or perhaps training to offer us any water. I doubt these comments will have any affect, but am still writing in hopes that the management take cognizance and work toward improving your services as the industry you are in is called the hospitality industry.