Kovács Emília Cipészet - Kovács Emília Cipészet

Peaceful footwear. Solid prices, reliable work, dear shoemaker.

Unfortunately there is no 0 or minus star! Their work is invaluable! They ruined my leather boots, which needless to say, not cheap fun! I was there first and last! The seam on the back of the boot was broken - not torn, but the thread was loose. When the "shoemaker" took the order, he promised that it would be a few hundred forints (of course, that wasn't true either!), And he didn't say a word about what they were up to and how they could "improve". If you let me know in advance what they want to do with it, I definitely won’t leave you there! When I went for it, I was shocked by the sight !!!!! The broken seam was not sewn together, but an ugly patch was sewn on it from the outside, also obliquely, and did not even run through the broken part. But if that hadn’t been enough: the other pair remained the same, so I got back my boots because they became different because of the stain on the other! In addition, since the intact skin has been perforated by stitching on the stain, it can no longer be removed or repaired, since if it is removed, the holes dropped by the stitching will remain there. So the whole boot is ruined! And the roughest part is that when I drew the attention of the "shoemaker" to these things, he pushed something amazing in style! When I said that the patch wasn't very nice, besides the fact that it was only on one, the two pairs of boots were not the same, he gave startling answers: "Men look up from here!" And that "There are symmetrical people, there are some who don't. those." He didn't admit for a minute that they had done waste work and ruined a 20,000 forint boot! He just folded that he didn't even look, and that the new one was good as it was ... I said that I wouldn't pay for this, ugly, he pulled back his boots and said that they would put a stain on the other one, that too 1200 HUF Because he asked so much for this disgusting "job." It would have been a joke if I had left such an ugly stain on the other one too! I asked for a book from the buyers, which he handed over several times upon request, accompanied by comments and personalizations. When I finally got it, he wanted to write with me on a page where only the main page was blank, the two copy papers were full written (obviously the previous one had been broken). I said I would not write this because the inspectors would not be able to read anything on the copy. Answer: "No, just write." It was with great difficulty just flipping through a blank on which I described what had happened. I returned the book, of which I handed over my copy only at my request, he asked: how should you know that it should be handed over? I still didn’t want to pay for ruining my boots, but I didn’t want to give up my shoes until then, so I was forced to pay. Although not only shouldn’t I have been given money, he should have paid the damage, the price of the boots, because there are so many of these shoes. I don’t recommend this place to anyone unless you want to ruin your shoes!

I made HanWag hiking boots and 2 TEVA hiking sandals with them. The soles of the sandals had to be re-glued in March, mid-April by the time I got home from a 2 week hike where I was in the water with them 1x, both had their soles detached. Absolutely normal I went back to inquire what to do now because I need the sandals and I did it here this year, then the shoemaker lady, questioned if I was telling the truth at all, cut the pictures that this year?! That I really did it with them ?! My mood was gone, I left the 2 sandals to hell, because they were only willing to do it again for money, even though I have the bills, but I didn't have them then, and this attitude was completely disappointing. I did worse with the boots, I had to change the lining on a circle at the inside corner - supposedly it was done in December 2017, but the boots were 5x on the mountain for 5 days in total this year. And the last day I came down so that the leather liner was torn apart. I took it back because I remembered bringing it from them in June, then with great difficulty - because I told them the sandal story about how to approach the consumer that way - they promised to do it under warranty because a thinner skin must have been included. I just went for it when the shoemaker bet I was a lawyer, because then I know my rights, and they know them too. He looked up in his papers that I did this in December, and that if it was on the shelf there was no guarantee for 8 months. Of course they do it for money, but after that I finally went out of my way to even go to the neighborhood. I was very positive, free of quarrels and conflict, I said I was positive about things, but in the end the shoemaker was already upset, saying that I know everything better that I was not using the boots properly because my feet got stuck, was not taken off, I climbed the Himalayas in it (he said these seriously!) and told me to look for a better shoemaker, turn to consumer protection, and Nike and Adidas would not give more than half a year's warranty. He said I would look for someone else in his place who can do it well because they are the worst in the area and practically thrown out. There is no guarantee for the work done earlier, I left it there for approx. 20 thousand forints, and in half a couple of months everything was ruined! I didn’t ask for a buyer’s book, but maybe it’s better because I don’t want to upset myself anymore because of that.

I recommend shoeing with a warm heart to repair soles, heels, but if some kind of beauty repair is being made, I am asked to replace the damaged upper part of a boot, the “repair” can be seen in the photos. Folded, glued suede part, patched inside… which was also paid for and in response to my complaint I received this sentence: “we are a shoe repairer so it happens… it is just a shoe…” I wouldn’t even be able to look in the mirror if I put such a job out of my hand.