Office Shoes - ÁRKÁD Szeged - Office Shoes - ÁRKÁD Szeged

Due to a size error in shoes ordered online, replacement was required. The replacement took 3 minutes. The attitude of the workers was fast, kind, totally flexible. 5 *

I waited for Joy and to buy my Tommy shoes at a better price. It didn't bother me that there was no size in the shoe I looked in. with shoes in my hand next to the 4 sellers directly and not so much asked what's going on? whether the smaller size can still sit there. Regularly confused that I want to buy here. In less than 3 months I bought 2 shoes there, never more ..

Non-cheap boots taken in January last year were no longer used that winter, they were picked up in November 2020, 2 and a half months later the soles of winter boots were completely detached. 2-year warranty. Repair of 2000 ft. The repair was not achieved, although if he had really looked at an expert, he would have seen that there was no wear on the sole. It was simple street used, nothing extra, a mild winter. Total rejection, not even the appearance of empathy on the part of the company. Expert opinion would have cost more than gluing, which would have been even cheaper for them than two thousand forints. Obvious gluing error. I am aware of the legislation unfortunately that I would have to prove the fault and so on, and so on, but also from customer service some unfortunately, I am very sorry. The local sellers are very kind.

The problem is not really with the Szeged store, but with the Office shoes themselves. I bought winter Caterpillar boots on both soles to release the glue. It had a 6 month +1.5 year warranty, so we took it back. Not only was the price not exchanged / reimbursed, even the repair was refused. Pitiáner company, I don't even understand how they can still work with such a business policy at all. Shame, never get anything out of here again! Update: The response to the evaluation is just as arrogant as dealing with customer satisfaction. Not even a simple 1000 forint repair was offered, which is incomprehensible. You would have been able to offer this under that regulation, but you did not. Well, we asked consumer protection and then the forensic expert they recommended what they would do in our place. The issuance of the expert opinion is HUF 3,000 (by the way, it was found to be a defective product), the repair is HUF 2,000 (for an individual, probably for a contracted official partner like you, this would be max half price), and then they could turn to the conciliation body. You also have the right to refuse, that is, I would do the circles unnecessarily, spend my money. Unanimously, both sides recommended that we fix it and leave the hell out of it all because it’s not worth the macera. Obviously, you are also aware of this, it is no accident that you give a 4-page warranty letter next to the shoe, in small print! We don’t turn anywhere, we don’t spend 250% more on repairs, but we avoid doing business from afar from now on, and we recommend this to anyone who doesn’t want to be so leisurely as we are! Incorrect, arrogant company ... that's my opinion!

Quality shoes in a cultured store, Dear staff!

I describe my experience with the company and emphasize not about their product. When I ordered a "New Balance - Ms574" shoe from them they promised 3 working days for delivery, needless to say it didn't arrive in that amount of time, but I don't even get feedback from them by email about the status of the order. To do this, I had to call their customer service where I think an unfortunate lady is working who is constantly busy. But for the sixth time I managed to reach them, where I wanted to change the title, the lady indicates that she is already in the labeler or where she is in grief and then she can no longer, but she looks after her. After review, I indicated how lucky I am to be able to change my address. I gave it to him and said I could be calm he would come there. On the seventh working day, the post office indicated that it would be delivered to the old address today ... I had to go to the old address while working, thanks to the prepared customer service staff. So it’s not enough that they’re slow, they even ran. Shoes are cool anyway, thanks to the new balance, this wonderful company is not ...

Dear sellers, this is perhaps the only positive factor. After 2 months, the shoes fell apart, it is interesting that the rest did not buy here ?