Posta Sugár - Budapest

When I have to go there I need to pack enough chemistry and I'm getting ready to spend about half my day here, though I just want to give up one letter

Fast, polite. Attentive management, kind courteous administrators

They do not inform their customers online about their new opening hours on Saturday mornings, several over the age of 65, including me, went unnecessarily to their post office!

To date, I have had no problems with the post office, I have always arranged relatively quickly what I wanted and the clerks were kind! It started like this today I got the number 3482 (17:45) I was sent 3x with her and the last "nice" blonde woman who called my number around 18:20 became visibly and audibly nervous when she saw that I didn't fill in the paper I should have, (I didn't know how to do it or it wasn't posted) from here he had a phlegmatic style and sent me to fill out the paper and call me back! ... 18:45 I went there to find out if it wasn't called while I was writing in the same style he said he was already calling the 3500s, I told him he said he would call me back because a lot of people were waiting for my answer to go back to the one who said that ... I told him he was and he said he didn't give it that way he said I'll draw a new serial number ... So after waiting for 1 hour I started all over again with 2 small children, my luck was who stabbed the lady we first visited .... Thank you very much !!!

I would recommend changing the opening hours. Today (MAY) I contacted the Post during an alleged opening hours, but contrary to the announcement, it is CLOSED today. So it would be time to change the opening hours so that no other would be in such a situation.

It used to be a terrible crowd, many times all windows are open in vain, most of them only deal with checks and letters. It was last revealed to me that this is no accident, the only parcel window was booked by a customer for approx. with twenty-five packages, and the clerk to whom they were finally referred after 30 minutes (!) was utterly wordless. In total, I spent almost an hour in the mail ordering a single package. There is a regular wait of 20-30 minutes for any activity other than receiving a parcel or sending a check (of course, it is also worth a Mass that in 2019 the masses will still use checks at a level that will make it virtually impossible for any post office to operate). Solving more complicated tasks than depositing checks and sending letters is quite possible, but we have to fill out the lottery ticket, investment and insurance ....

The location of Posta Sugár can be easily reached mainly by public transport. It is also possible by car, but at the former it is necessary to find a location, which is either in the parking lots of the surrounding streets, or in the IKEA underground garage, or in the surface parking lot or underground garage behind the Sugár Shopping Center. In most cases, it is also worth reckoning with the parking fee, as they are mostly paid. Posta Sugár is located on the first floor inside the shopping center, next to an electronics store. The first floor can be approached by an escalator. I have known this post office for decades, it has always had a lot of traffic, as Örs vezér tere is easily accessible not only for residents of Budapest, but also for residents outside Budapest, who arrive at Volán by bus. Due to its high traffic, the customer has to expect to wait patiently. Although the staff in the customer service section strives to serve the service users smoothly, there can be a great virtue here in the time of peaceful waiting, especially in covid-19, where even distance is worth considering. The first element of the Posta Sugár service is the selection of the appropriate service, which is normally easy to interpret. However, if the customer is confused by the next customer potentially waiting behind him, the ideal choice can be confusing for a quick interpretation of the groups assigned to each number. That is, if it is not entirely clear, choosing a wrong number will put both ourselves and the service staff in an awkward position. Nevertheless, in the event of a poor numbering, the service staff is cordial and will not resend for numbering.

I haven’t come across such a regular and helpful service in a long time. There was no clerk in the booth up to my confusion and variation. He gave ideas and really helped. Such an attitude is rare.