Róbert Genium Healthcare Center - Róbert Genium Healthcare Center

Update! Following my complainant opinion below, a Lord called us and apologized for what had happened. He offered a completely free date for the next day. Very fair attitude to be evaluated. Thank You! I am very, very disappointed! My husband and I asked for an appointment for a baby movie. Everything on the phone went to the fleet, they are waiting for us on Thursday at 6 p.m. Then on Wednesday morning at 9:30 they will call that the time is not good for them, if we can, let's hurry today, to get there by 11 o'clock (from one end of Budapest to the other ...), or they can give a new date in two weeks. My husband took a stroke out of his workplace, from where the boss was kind, and let him go. He was already driving away when he called the hospital for safety so we would be there by 11am. The lady, on the other hand, to our surprise, said that it is out of the question for another lady to call us at 11 because there is no sonographer inside today. My husband was confused by the situation, asking to be called back by the lady he was talking to. He also called me back and said so much to apologize, but I thought it was 8 a.m. Thursday. My husband said no ... It's Wednesday. I think a private hospital, where one spends tens of thousands of forints out of pocket, could be "a little more informed, more up-to-date, more determined". If my husband hadn’t called me back for safety, we would have traveled there, rushing, minus 1 day off to my husband, and they would have sent us well, saying, sorry, we can’t investigate. And for the lady (s) who are on customer service, I would advise you to look at the little calendar "always there" when making an appointment, and there will be no more. How does one entrust oneself to the hospital after such a situation? ...

We chose a gynecologist from here. The pregnancy became toxic and could not be screened. On the last genetic ultrasound, the doctor was pretty much asleep. After that we went to SOTE, the doctor here, of course, "handed it over" to a colleague, but he practically let me down ... It was a premature birth, but with a late emergency emperor, because no one was watching us, as we did not belong to anyone. We have been caring for the injured child and mom ever since, for four years now. The child is certainly not recovering. The doctor has been "working" here ever since.

The assistants and doctors are very nice too! I would highlight Assistant Lady Niki who was paying close attention to me and was terribly helpful to me. I can only recommend him and it was definitely not the last time I came to him for lab tests as he did his best not to feel any pain or fear! I thank him!

I do not recommend Thököly Road Otolaryngology to anyone! Everyone thinks it is their choice. Clear withdrawal! As long as you pay the bill. After that, they won't deal with you in the slightest! 1. The date booked for two weeks will not be met. Expect a minimum waiting time of 30 minutes! 2. The results of the pepper priced test are promised for 1 week but you won't get anything nearly 2 months later! 3. They also snap into multiple phone inquiries. Then they'll search and I'll get the finds. Well, you won't! It is deeply outrageous what they are doing! I don’t even get the finds on request so I can at least take it to another institute. For my part, I will never choose this institution again and I will seek redress from the patient rights representative! I trust everyone with this solution.