KBC Group Hungarian Branch - KBC Group Hungarian Branch

Dear K&H bank! On August 25, 2020, I applied for a Personal Loan to buy a car. After a week I was not notified of their decision either. After calling my account manager, I learned that the application had been rejected. The reason for the rejection was not asking out all-encompassing the clerk. For example, what type of engine will be in the car to be purchased. Please nicely this is frivolous on the part of a serious bank. I feel like I have credit I asked, but I can not do about the content of the questions, and such a long waiting time (a week), no car salesman is waiting. Whoever pays sooner will take the car. I was able to advance but if my application is denied, I cannot pay. I know for you has the right to refuse a loan without any specific justification, but seven years is no problem relationship, and that I am a preferred premium customer based on my account turnover, for that reason I was expecting something else. I did not receive the requested amount because the clerk was not thorough enough, he did not ask all the questions that would have been necessary to assess the loan. ( ?) What happens if the car dealer has a better offer while buying for the same amount? Then I lied in the bank in answers? Infinitely my confidence in K&H Bank was shaken by a central loan appraiser. No I was and am not a BAR list, with a high income in Hungary I have, I like to use, I use banking services. Law and rule respecter I am a Man, I have never been late with any payment and payment. May that you smile at what I have described, but I trust you will not. Believe this kind I feel the treatment is very incorrect. So far, I have been completely satisfied with K&H bank services. I thought it was a good, reliable, fair bank, but now I was thinking bank change. I look forward to their reassuring response I respectfully stay with Zoltán Nagy