Telekom üzlet Westend első emelet - Telekom üzlet Westend első emelet

3.2/5 based on 8 reviews

Contact Telekom üzlet Westend első emelet


Váci út 1-3, 1062 Hungary
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Christophe Waechter on Google

Very unfriendly welcome. 2 customers for 5 employees and a broken system (to manage the dispatch). Still nobody makes any signal, so after waiting 10 min I turn to one idle salesgirl and ask. What an unfriendly gaze she gave me. I must wait until she calls me. 10 other min already waiting and still 2times more staff than customers. I would rather go; need to stay though. Review note 1.8 totally deserved!
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Mi Tsukamoto on Google

I'm sure they have improved their service after all those bad mouthing reviews. There are at least two English speaking staff available and she helped me very well. The other guy on the next desk also dealt with international customer and was doing a good job. Yes wait time was kinda long, about 40mins but in that case I brought a mini computer so that I can work on another project. Things were handled efficiently after my number was called out and I had my contract done in 20mins. I'm happy with the service, you just need to get prepared for the service you want to purchase and wait time.
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ronja enander on Google

Terrible customer service, they don't really seem care if they can help you or not, and they barely say ''hello'' when you arrive at the desk (I met three diffrent employees who all acted like this!). Eventually I got help from calling their customer service number.
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Akaoma Williams on Google

Most horrible experience I have had with any service provider. I subscribed to their WiFi service on the 22nd of September and didn’t get my router or internet. After two weeks I had to go to the office to find out what was going on. Only to be informed that my contract had been cancelled without my permission and nobody had the courtesy to inform me. The girl attending to me was absolutely mannerless. I won’t recommend their services to anyone.
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Игорь Максименко on Google

Stupid people is working there . I am using Telekom almost 2 years , and they always have a problem. Today I can’t charge my phone number Second part :) I came at 18:24 to charge my phone and they already closed , but on schedule working hours 10:00-20:00 ) Best company )
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Ed Stirling on Google

Hotspot internet working in minutes, reasonable prices. Residence address form is required to apply.
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Elaine Latonio on Google

There is a separate queue for customers requiring english. I got my first sim plan with no problem and the guy who assisted was helpful and pleasant to deal with, contrary to most reviews I have seen here.
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Sandra Nelson on Google

Customer service agent are a bit rude for my taste. I have been here 2 months and still the technician haven't come to install my broadband appointments are not honored and you can't speak to anyone that speaks English on the phone so you have to physically visit the store. So disappointing overall

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