Yettel Customer Service - Mammut - Yettel Customer Service - Mammut

Name: Yettel Customer Service - Mammut - Yettel Customer Service - Mammut
Address: Lövőház u. 2-6, 1026 Hungary, 2-6, Hungary

3.6/5 ★ based on 8 reviews

Contact Yettel Customer Service - Mammut

Address :	Lövőház u. 2-6, 1026 Hungary
Phone :	📞 +9
Postal code :	2-6
Website :	https://www.yettel.hu/
Categories :	Cell phone store ,

Best Cell phone store in Hungary

W	Wasim Dimashky on Google ★ ★ ★ ★ ★ Good service and customer care.
B	Bence Harczi on Google ★ ★ ★ ★ ★ They were helpful and fast.
G	Gergo Viczian on Google ★ ★ ★ ★ ★ They are not very competent
P	Petra Nora on Google ★ ★ ★ ★ ★ I use to go back there. The staff is very kind and helpful
D	Dániel Sebestyén on Google ★ ★ ★ ★ ★ Mixed feelings - different exprience each time I visited the place. Long waiting Employees really tend to just chat even when more people are waiting for their turn. Helpful employees I only had to go there with basic issues, but they helped me every time and I never felt like I'm not welcome or bothering. Sometimes solving problems took more time than I think it should have, but maybe I'm just bothered by waiting in line before. Definitely no english I'm hungarian, so it wasn't a problem for me, but I can't remember seeing anything written in english. Maybe that's why they have a host besides the digital host system. I don't know. Bad vibes Cold, professional, no happyness included in the price. Hope it will get better soon. :")
R	Robert Schmidt on Google ★ ★ ★ ★ ★ Very slow customer service. Waiting for 1 hour already...all workstations are manned but some agents just sit around doing nothing... customers are waiting. In store system is unorganized resulting in very long waiting times. Perfect example for negative customer experience
M	Mark Fleming on Google ★ ★ ★ ★ ★ I was in need of a Sim card for my phone. I found the store with some help of very friendly locals. I went into the store, was helped immediately by a very kind and patient young woman. She helped me understand my options and got me all setup. It was a very easy and pleasant experience all the way around!!
D	Deb Mitchell on Google ★ ★ ★ ★ ★ Ridiculously slow customer service. It appears that people have to log in via a computer to take a ticket but the computer doesn't give any language choices. There's no direction that this is what you are supposed to do so lots of confused customers. When we asked for help on how to get served a frantic sales rep started waving her arms and telling us exasperatedly she was busy with another customer. The shop didn't seem that busy. All we wanted to do was buy a charger and it took an hour. We could see there were other Hungarian customers clearly fed up also. At times there were employees stood about chatting and looking bored so we couldn't understand why we were not being given any service.