Idill hotel - Idill hotel

They are disgusting, they did not speak due to the name change, so my parents lost the gift certificate I received from me for Christmas which is approx. The same cost cost HUF 30,000 or more, so they do not take responsibility for their fault. I hope others don’t run into this because it’s disgusting. Thank you so much for this tremendous service from here as well, it seems that my money earned from student work has gone to the trash. If I could I would give it 0 stars.

Terrible place .. I intentionally call it a place, although it is listed as a hotel !! It has nothing to do with a hotel, it corresponds to a max roadside motel .. The advertisement and the photos are deceptive in the advertisements .. It is deeply outrageous what we have experienced here! Cheap retro, smelly room .. smelly shower, toilet .. Rusty .. Constantly running toilet, no hair dryer in the bathroom, soap barely recognizable when it was .. Barely at the bottom..the "millennial" bed is uncomfortable .. I prefer not to judge the staff .. The food .., I had to wait 2 hours for a Saturday night dinner to be ready. I have to add that a total of 15 guests stayed in the "hotel" ... We waited for dinner at a total of 6 tables .. We were second .. We waited patiently ... After about 1 hour the waiter came there to mix our order !! ! I indicate we were second, there were a couple in front of us, they had already placed the order ... so we managed to remove one of the two orders. We waited patiently, all 13 guests arrived ... for dinner. ? By then, several of us were laughing at what was here ?? Meanwhile, a burning smell was leaking from the kitchen. It had to be ventilated. The point is: after 2 hours we got our simple dinner ... Which we put together .. It was of medium quality ... There are 3 types of pickles on the menu, of which there is only 1 (let's be happy) after that there is one ... The dessert, chocolate soufflé would have been with vanilla ice cream and chocolate sauce ... If there had been vanilla ice cream and dressing because it was unfortunately sold out, then the answer was ... I was already looking for the candy camera ? but it wasn't .. Because it unfortunately the reality is ... Absolute withdrawal, misleading guests .. Of course I asked for the complaint book. I urge everyone to avoid this terrible place from afar !!

My husband's favorite sweater was left there, which we unfortunately noticed the next day. In vain did we call, the staff denied it. No one should leave your valuables in the room because it is very gaseous ...

The room was fine. It was clean, the bed was very comfortable. We spent a weekend at this place. For breakfast served in bed, we were given a half-fried, cold, spilled fried egg after the tray remained in our room for two days. Unfortunately, the sauna can only be visited between 15.00 and 19.00, in contrast to the 09.00 - 19.00 indicated on the website. The first dinner was still tolerable (chicken, fish, Brasov) unfortunately on the second day there was only pork on offer. Fruit was only the first day (melon only). At breakfast, some buns, some plates, some cheese were missing. We knew the possibility of a hot breakfast from other guests, it was nowhere to be found, the waiter mentioned, place - communicated, to some guests. The coffee machine did not work. The selection of paid drinks was very incomplete, we couldn't get wine a few km from Lake Balaton ... Sprite is not available either ... Unfortunately, these things greatly overshadowed the stay there. Overall, the staff is kind. Based on the dinner menu, we preferred to have lunch elsewhere. It was a disappointment for us, we will not return and we will not recommend it.

I had a great weekend with my husband. Relaxing wellness, silence, kind and helpful staff. Nice environment. I only have a positive opinion of the hotel!

I was originally with him to give the place a good rating, but this morning the glass is full. As well as it started, it ended so badly. My partner and I booked for two nights. The first day was good, the staff seemed kind and attentive. The trouble started the next morning when the cream in the breakfast in the package was spoiled for breakfast. We also told him about what was later replaced with milk. Not that the room wasn't cleaned up as advertised, we had to bring the morning stuff back. Speaking of cleaning the sheets WAS STAINED In addition, there were many entries in the guest book at the reception about the sheets. Also, in the wellness section, the indoor pool was dirty. Then, on the third day, he nailed the nail into the coffin, when a large pile of dog gum lay on the floor in the inn at breakfast. The service guy just said, "Is that nice !?" Then after we cleaned up we got the crunched fur bread breakfast. Then we were left there in the empty restaurant with nuku service. Apparently, they have not been able to find a solution to similar comments received in previous years and only write a template text in response. So thank you but we don’t come anymore and we don’t recommend the place to anyone

The fifth star is "just" because there really aren't kids, nothing that entices families here, so super think, "mother-in-law" and a splash-free place splashes out, finally something for us kid-free too! We were on a weekend in February, so I can write about winter conditions. The accommodation meets the average needs, nothing chilly and flannel, but it is in an extra quiet environment, which means a lot. In the wellness area there is a Finnish sauna, a jacuzzi, a swimming pool, resting beds, silence, tranquility and twilight. By the way, Hévíz car is approx. 5 minutes if you want variety, a beach on Lake Balaton is max 10-15 minutes for summer swimming. It was a hot and cold breakfast when we went there, brought fresh for election. Sausages, scrambled eggs, scrambled eggs, etc. It was plentiful and delicious, the buns are divine! The waiter of the restaurant is very respectful, kind, willing. Why it would be 4 stars: it was a bit cool, even though we set the heating to maximum, we found out late how to ask for a robe (to rent?), Because under the open air you can approach the wellness from the yard, it is quite a refreshing experience in winter, although there is a changing room and lockable wardrobe in the wellness area. It would be nice if the wellness was open a little longer, the 7 hour closing in the evening is a bit early.

My husband and I arrived on May 27, 2022. We wanted to celebrate a birthday for two of us, the goal was to arrive without children, although we love our 2 little girls, we think every couple needs "self time". I looked out for the accommodation as it was meant to surprise my husband. :) The place is very calm, quiet place, despite the fact that both Hévíz and Keszthely are 5-10 minutes away from the Hotel. The service at the restaurant was perfect, the lady from the moment we entered we watched all our wishes. ‹3 The food was very delicious and hearty, the restaurant was cultured and" inviting ", homely and the food was very pleasant to eat. We visited the wellness area on Saturday, the pools were clean and the sauna perfectly met our needs. Our room is very comfortable, clean and quiet. The bed carried the palm, we had been to a lot of wellness hotels before, but the bed here was something UNNECESSARY, as if we had slept in our own bed at home. The adult friendly token is now very "paid", we are coming home to our two beautiful girls, rested and refreshed! We are sure that we will come back here again, because we are fully charged in 3 days !!! Thank you very much for your kind hospitality! Stephen and Manuel