GreenGo

4/5 based on 8 reviews
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Contact GreenGo

Address :

Rumbach Sebestyén u. 15b, 1075 Hungary

Phone : 📞 +9999
Website : https://greengo.com/
Categories :
City : /b

Rumbach Sebestyén u. 15b, 1075 Hungary
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Easthvan on Google

The best car share service in Hungary. Approx half price compared to taxi, while it is worth vs public transportation only if 3 of you take a car. The only service with all electric cars!!! Plenty of cars but this would boom as a business if they had 3 times as many cars of not 5 times.
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Krisztina Holovcsák on Google

The registration is lengthy and slow approval time. The app itself is outdated and not user friendly. Upon trying to rent one of their cars multiple errors occurred and the car was unavailable after some trying. Reported the issue to customer services and luckily the deducted fees are transferred back to my account. On the phone they automatically use the friendly greetings and tone which is not professional in my opinion, as I am not their friend but rather an now (ex) customer but they said that’s what their policy is. There are more user friendly and better service providers on the market so I decided to use them instead. The way the registration process, service and the app is constructed is definitely a no go for me in of our highly tech infused life.
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Nóra Tóth on Google

I used this service and it was very comfortable. I have some doubts about the airport service though. The departure time of the transfer from their parking slot to the airport is in line with the hotel's transfer. I suggest to share the timetable on the website so one can plan the timing beforehand.
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Krisztina Hera on Google

Excellent customer service, which is so hard to find in Hungary… Truly appreciate having immediate response and personal follow up to resolve my problem within minutes. Thank you for providing not only a great car sharing service but an exceptional customer service as well!
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Zsuzsanna Tóthné Szakál on Google

You can only use the application if you upload X amount of money, which will be deleted after a certain amount of time. This business model only good for the company, we lost 3k from our 5k Ft, after 2 weeks… it is frustrating if you have to pay for an other plan cause you ran out of balance just by a few forints after a longer ride, then you don’t need green go for some weeks and you are losing all of your money. It is totally not user friendly. Otherwise it would be a great idea (clean and eco friendly cars, big service area, lots of vehicles) but this ruins the whole experience. PS: you dont even get a notification or an email to alert you about the “soon-to-be-stolen” money. Pathetic.
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John W on Google

Awful customer service, the application hangs on the registration it crashes, and it doesn't let you submit pictures, or it does but in the wrong capture and the result is that these super genius customer service people asking you 3500 huf to re enable the verification process, sharenow and mol limo are much better and no issues..
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zsakovits laszlo on Google

I’ve been using GreenGo for many years now and never have major issues except a few days ago when the car would not open for us. We We were 60 kms from the city stuck between two villages. It took some time but the guys( with two cars) came and rescued us ,basically they took us home and apologized for the inconvenience. Accidents happen ,cars broke down all the time so I’m not upset or disappointed but a little faster response would have been awesome…However , great job guys thanks for the rescue!??
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José Queijo Fernandes on Google

GreenGo is an amazing service with amazing people working for it! It's very convenient, easy to use, cheap, and more environmentally friendly. They're not a big corporation just greenwashing. I've been using them for a long time and I can't recommend them enough. The app works well 99% of the time, and when it doesn't, a call to they their friendly, helpful, and English-speaking customer services solves the issue in a matter of minutes. They deserve to have earned my patronage and loyalty!

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