K&H bankfiók - K&H bankfiók

It did not feel important to say that the cashier was only open for four, and the vending machine, which did not work, was unable to expose a handwritten note. It is especially annoying when you start work half an hour early and still have nothing to do.

I did not experience any negatives. I arranged a card exchange, after about 5 minutes of waiting, the lady invited me to the separate office room, after a few minutes of searching, personal identification and a signature request, my new card became active.

The assistants working here are completely lacking in helpfulness, problem-solving skills, but it is also difficult for the client to deal with the general underdevelopment within the system. Waiting for a PIN code for another bank branch for nearly 1 month !!! (I could not manage my own money during this time). At my first visit, I promised that the code would arrive in a few days, but the weeks were late, and it turned out very slowly that I was waiting in vain because the lady explained that "someone made a mistake" and the code is at its starting point. All this meant free days, wasted hours, and no-one's indulgent weeks without money. I don't recommend this bank to anyone.

I can’t believe what’s going on in this bank, I’m going in, pulling a number, looking around, no one is. In the courtroom, a lady was enthusiastically netting, we even made eye contact, but unfortunately after half an hour they were not asked what I was looking for here. Unusual and incomprehensible attitude, a bank where the customer goes in and no one anywhere, I've never experienced anything like that, and the double plush is that they don't even ask what you want!

I went to K&H Bank's Nyugati tér branch in the 31st week of the year. The jovial security guard greeted me kindly and in advance. This has already given a positive impression. I couldn't find exactly the channel that led to my case at the serial number publisher, so I went to a clerk who was immediately redirected to a colleague. After a short wait, Teréz Simon called me to his office. Immediately after telling me, he understood my intention perfectly and began to deal with it. Purposefully, understandably told the case, we did the paperwork. We had to make an appointment for the next day, suggesting the nearest day and leaving it to me to choose the hour. Today, August 7, Simon Teresa answered me within half a minute and quickly and completely settled my case. He did all this in a nice but spacious style. His handling and behavior has provided me with a perfect customer experience and satisfaction. Congratulations and thank you to their excellent staff! best regards András Körmendi

I have never encountered such a professionalism in any branch as here. The security guard, who is nice, non-intrusive and helpful, helps with the numbering and after a few minutes, I apologize and have some patience. There were some that also approx. After 5 minutes of waiting, I was offered the opportunity to come back at a specific time, so I didn't have to wait at all. The clerk is kind, patient, and after question 3 he can smile sincerely. Last time, too, after a few minutes of waiting, the account manager issued the credit card so that I didn't have to wait any longer because the clerks were busy. The first bank branch to see a man behind a serial number.

Immediate service, quick problem resolution. Reading the many negative experiences, I see an advantage if you know exactly why you are going in ...